Identify essential work
List the workflows that must continue, the systems they depend on, and the longest acceptable interruption for each one.
Clarify decision ownership
Name who communicates with employees, customers, technology providers, and leadership during a disruption.
Make the recovery order visible
A written recovery sequence helps teams focus on the most important services rather than the loudest request.
- People and safety
- Communication
- Identity and access
- Core business systems
- Secondary tools and devices